General
How can I exchange or refund?
Do you ship internationally?
What is the shipping fee and time?
Can I change my order or address?
FAQ for Bamboo Pillow Sleeve
Why do I need a pillow sleeve in addition to a pillowcase?
If you like to travel or go on staycations, the pillow sleeves come in handy as you can put them over the hotel pillowcase for assurance.
Our brand's mission is to promote clean sleep. So if you already wash your pillowcase every 2-3 days, you do not need pillow sleeves unless you are looking for other benefits of the bamboo fabric.
Why are hypoallergenic, antimicrobial materials more beneficial?
It also improves the quality of your sleep. Fewer allergens and foreign particles mean you are less likely to wake up from some form of irritation or aggravation during the night. Dirty sheets and pillowcases can lead to lowered immunity and poor sleep.
How do I use my pillow sleeve?
How do I care for my pillow sleeve?
Why is my pillow sleeve wrinkled after washing?
FAQ for XL weighted mask
How do i care for my XL weighted mask
Weighted mask insert: Not intended for machine washing. Hand wash the mask and let it air dry if needed. Otherwise, you can wipe it with a damp cloth.
Why is there no pressure on the eyes?
This is definitely something that worries me, so I prefer not to have the weighted beads on my eyes to avoid this pressure.
Why does the mask weigh 15 ounces (430 g)?
The mask slips when I am sleeping
I do not know about you, but I always put a pillow or my arm over my eyes/forehead to help me sleep. It works the same way!