FAQ

FAQ

Check most frequently asked questions here. If you still need help, please contact us at hello@sleepfolio.com

How do I care for my pillow sleeve?

Hand wash or machine wash cold on gentle cycle. Line dry preferred. As the fabric is very lightweight, it will dry within a few hours on line dry. Avoid fabric softener and bleach. 

Why is my pillow sleeve wrinkled after wash? 

Like other natural fabric, bamboo fabric will wrinkle after wash. Just wrap them normally over your pillowcase and it will smoothen after a while. Iron on delicate if desired.

Why do I need a pillow sleeve on top of a pillowcase?

Your pillowcase might not be as clean as you thought. Unless you are washing your pillowcase every 2-3 days, adding in another layer of fabric between your skin and the pillowcase can help shield your skin from the previous night's face oil, hair grease or germs that stays in your pillowcase.

If you love travelling or having staycations, the pillow sleeves come in handy as you can use them over hotel's pillowcase for extra assuredness. Our brand mission is to encourage sleeping clean.

Hence, if you are already washing your pillowcase every 2-3 days, you do not need pillow sleeve unless you are looking at other benefits of a bamboo fabric.

How do I use my pillow sleeve?

Sleepfolio is a bamboo sleeve that can go directly over your pillowcase. Simply slide it across your pillow, and you are good to go! Because it is so portable and easy to use, you can take it anywhere you go!

How are hypoallergenic, antimicrobial materials more beneficial than regular fabrics?

Hypoallergenic sheets, pillowcases, and sleeves are much less likely to cause allergic reactions as they are naturally resistant to dust mites, mold spores, and mildew. Other fabrics can create an environment in which bacteria, mold, and other pathogens can prosper.

It also helps improve the quality of your sleep. Fewer allergens and exposure to foreign particles means you are less likely to wake up from some form of irritation or aggravation throughout the night. Dirty sheets and pillowcases can potentially lead to decreased immunity and poor sleep.

How can I exchange or refund?

If you are unhappy with our product, please contact us at hello@sleepfolio.com and we are glad to help.

What is the shipping fee and time?

We currently offer free shipping for all orders from Singapore and Malaysia. Shipping to Singapore takes about 3 working days while shipping to Malaysia takes about 10 working days. For more information, please refer to our shipping policy.

Can I change my order or address?

Please contact us at hello@sleepfolio.com immediately if you would like to change your order and/or shipping address. If items has been shipped, we are unable to change the order or shipping address.

Do you ship internationally?

We currently only ship to Singapore and Malaysia. If you would like to purchase from other parts of the world, please contact us at hello@sleepfolio.com or drop us a message on our social page, and we will provide more information.